Terms and conditions of use

  • Accurate Shipping information are required to complete the order.

  • Shipping information include: name, address and phone number

  • Unless you are not a US, UK and Canada citizen, We are not able to deliver to PO Box so please provide physical address.

  • Buyer has to give accurate information to receive the order as demand "we are not responsible for returned orders because of wrong information and data".

  • All information are well protected. We do not share any information with other websites or companies.

  • We DO NOT offer free samples for any organizations or individuals at any condition and/or any quantity. So please DO NOT ask for free samples. If you need papyrus samples please contact us to prepare samples order.

  • All images and information included in the website are protected by copyright.


  • Processing time: The time needed to prepare an order for dispatch varies. For details, see individual items.

  • Customs and import taxes: Buyer is responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.


  • Secure options: keeps your payment information secure through PayPal. We never share your payment information.

Returns & exchanges

We accept returns on below conditions

  • Contact us within: 3 days of delivery

  • Dispatch items back within: 7 days of delivery

The following items can't be returned or exchanged

  • If it arrived damaged or defective

Conditions of return

  • Buyer is responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Also buyer is responsible for any return custom duties.